(Table of Contents)
Employee's Guide to Committees and
Work Teams
Towards Greater Employee Involvement
The New Workplace
What Is Employee Involvement?
Why Is Employee Involvement Growing?
How Do Employee Involvement Plans
Benefit Employees?
How Do Employee Involvement Plans Benefit Employers?
Employee Involvement and Unions
Trends in Employee
Involvement Activities
Quality of Work Life Programs
Quality Improvement
Programs
Productivity Improvement Programs
Focus Groups
Project
Implementation Teams
Self-Directed Work Teams
Safety Committees
Quality Award Initiatives
The Team Process
What are Employee Committees?
What Are Examples of
Work Issues Handled by Committees?
What Are Self Directed Work Teams?
What Is the Team Process?
Team Spirit and Cooperation
Getting Union
Cooperation
New Roles in the Team Process
New Roles for Employees
New Roles for Supervisors
What is the Team Leader?
What is the Team Facilitator?
What are
Responsibilities of Team Members?
Working Together as a Group
Group
Rules Aid in Promoting Cooperation
Checklist: Operating Rules for
Committees
How The Team Process Works
How Does a Work Group Differ from Regular Departmental
Units?
Establishing Group Identity
Group Consensus Decision Making
Goals and Objectives
Brainstorming New Ideas
Problem Solving
Checklist: Brainstorming Techniques
Qualities of Good
Teams
Diverse Talents and Perspectives
Working Together
Encouraging Participation by All Members
Setting Group Goals
Achieving Group Goals
Opportunity for Leadership
Problem
Solving Techniques
Problem Identification
Selecting the Problem
Identifying Causes of the Problem
Data Collection and Problem Analysis
Identifying Solutions to the Problem
Evaluating Alternatives
Implementing Solutions
Checklist: Action Ideas for Teams
Keeping Communications Open
Understanding the Communication Process
When It's
Your Turn to Talk
Effective Listening
Dealing with Difficult People
Effective Handling of Confrontation
Promoting Cooperation
Checklist: Action Ideas for Promoting Team Cooperation
Making the Most of Meetings
What Is the Meeting's Purpose?
Developing and Using
a Meeting Agenda
Sample Meeting Agenda
Keeping Minutes of the Meeting
Are You Prepared for the Meeting?
When It's Your Turn to Lead the
Meeting
Checklist: Meeting Leadership Skills
Final
Report and Presentation
When the Problem Is Solved
Preparing a Report for
Management
Tips for Effective Writing
Making an Effective
Presentation
In Conclusion
|